How do I log a complaint about customer support? In particular refusal
to honor company warranty and provide replacement products for defective
devices?
I am wondering what's going on here? I have had no substantive response
from the community re my query, just a request to complete yet another
form. In the meantime, I did receive another self-serving canned
response from Sadya at Google "Support" (s...
Wait a minute. This is same form I filled out to start the process. You
must have access to the thread and I have given you the case numbers. So
why do I have to fill this out again - it gets me no closer to
resolution. btw, I have pasted my feb 8 an...
One of my Nest smoke alarms went off on Feb 5 at around 2 am alerting to
“smoke.” There was none. Shortly after, the alarm sounded “smoke
clearing”. This repeats even though the alarm is silenced manually via
another Nest device. The alarm cannot be ...
Hi JillG. Thank you for responding so quickly. My complaint deals with
nest smoke/fire alarm. It's a bit long at this point since I have been
bumped from one support person to another. It is 20:17 where I am and I
want to collect the details from my ...
