Google Nest Community

MDY · 11-03-2021

Whats the best way to raise a complaint for poor service repeated multiple times? My thermostat stopped receiving wifi, had to replace...to get the replacement had to spend multiple times and chat, more than 6 hours and got it...when we sent the old ...

MDY · 11-05-2021

Thanks a lot Ashepherdson. I appreciate that. With the internet providers we know what to expect and a lot of factors come into picture. Here we are talking about device hardware, which comes with issues understandable. But the process to go through ...

MDY · 11-05-2021

Sure, here's the refernece case id - 7-1497000031650. The agent escallated and then the story ended there. I need to know how you treat us back as customer with satisfaction after going through all of those struggles and now that the money is being h...

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Whats the best way to raise a complaint for poor service repeated multiple times?

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