Google Nest Community

_far_ · 02-21-2023

Hi,Two nest audio that were connected as a speaker pair, are being moved to a different network.The speaker pair was deleted, and the speakers deleted. They were factory reset using the mic off + hold top middle method.Starting off getting them setup...

_far_ · 03-05-2023

Thanks they did contact me straight away. However everything is now OK - the app on phone updated itself so had another go, and all 4 added effortlessly exactly as would be expected. I've let the team know to cancel the 2 cases above.

_far_ · 03-04-2023

Thanks Muddi! First case, plus then second checkin on the first are following. Email was expecting the notification on was same one as the serial number details were sent in on. d*****#1: 4-93550000340572: 8-0501000034162

_far_ · 03-04-2023

Hi there, to be honest not sure what is happening. I was told that the 2xNest Audio being under warranty would absolutely be replaced and that checks were being done for the 2xNest minis that were out of warranty but failed doing something as simple ...

_far_ · 03-01-2023

Thanks Rachel, Muddi and Lovely, I had already tried all those steps and more, ended up on chat with representative and it is being replaced under warranty as it cannot be connected to as it always fails at the wifi step of setup.

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Nest Audio fails on wifi connection step, factory reset didn't help

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Re: Nest Audio fails on wifi connection step, factory reset didn't help