Afraid binning and moving on is the only option, I spent over 6 mths
back and forth with them on this. Multiple agents who then disappeared
and had to start over with new. Very painful process and when it comes
to a refund they don’t want to know. If...
As much as I shouldn’t be surprised, it’s still shocking the process I
and many others have been through. Twice over 6 mths with 2 different
support agents - who first appeared willing to help, I’m back to where I
was, no fix, no support solutions to...
Has anyone here had any joy in any resolution to this issue, seems like
community managers have long since vacated the discussion?Any contact
with supp you just get fobbed off with same old suggested fixes that do
nothing and promise of escalation an...