Google Nest Community

Contacting*

This issue is fixed for me after co yachting customer support. It involved getting back up on a ladder and factory resetting the camera by holding the button on back until it finishes chiming, then adding them to google home. . I also first had to di...

The issue persists. I’ve also deleted the app and reinstalled then tried re adding the cameras and no help.

Same problem here. I have two new battery cameras. Once I connected them to weatherproof cable both are offline. I deleted them from google home and cannot re-add them now.