Forgot to mention it's not the first time or location either. First time
this happened it was at another location and I was informed by Google
support that I had to buy a new unit (not even a discount because I had
bought it at Best Buy?)... same iss...
Having a similar issue. The thermostat says heat is on, meanwhile
furnace is idle and temperature dropping. Only solution is to change
heating mode to "off" then back to "heat" - furnace kicks on after that.