Thank you! That explains it. I am on live chat and told the assistant.
They want me to go through all these wire checks and factory reset.
Ridiculous. Thanks again for the answer. Was driving me crazy. Guess I
either need to live with it or buy a new...
I have an active 1st gen nest aware subscription with no interruptions.
video playback works fine with the one exception being when the doorbell
is rang. please help fix this issue. thanks!