Google Nest Community

vicky1967 · 03-16-2023

I have a (very expensive Google Home Max Speaker@ It has stayed in the exact same position since the day I bought it, and my Wi-Fi has not changed in that time.About 6 months ago, it started saying 'hang on while I get connected to the Internet' I ha...

vicky1967 · 06-01-2023

As stated above I am not in receipt of that email. Please either resend or assist via this chat. You have acknowledge the device is faulty and I am awaiting the agreed refund.

vicky1967 · 05-30-2023

No I am sorry I have not seen the responses you refer to. Please advise again. Thank you.

vicky1967 · 04-05-2023

Yes this is true Lovely. However this happened after Saturday. It is frustrating that it takes so many emails back and forth to try to sort this out-and I haven’t had a reply to my most recent email for over 24 hours now. Which again is frustrating.

vicky1967 · 04-01-2023

It would be helpful if you do actually respond to me directly to be honest. This is a rather slow way of getting help. And I still don’t know what Community Soecialist actually means - are you a Hoogle employee who can actually make decisions and get...

vicky1967 · 03-31-2023

THank you but I have 5 other Google Devices around my home. None have ay issues connecting to my wifi.

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Google Home Max-'Hang on while I get connected to the Internet'

Re: Google Home Max-'Hang on while I get connected to the Internet'

Re: Google Home Max-'Hang on while I get connected to the Internet'

Re: Google Home Max-'Hang on while I get connected to the Internet'

Re: Google Home Max-'Hang on while I get connected to the Internet'

Re: Google Home Max-'Hang on while I get connected to the Internet'