If your internet is 5ghz then you won’t be able to reinstall. I’ve
discovered that these cameras are only able to be installed on 2.4ghz
internet. I’m having the same problem with two of my hardwired cameras.
We got a new router that is 5ghz only and...
I was given a case number but I’m unable to find the number? I never
received an email with additional information, was just advised that the
case had been “escalated” and someone would be contacting me.
I have had the same problem with my hardwired nest cameras that are 2nd
generation. Got a new router that is 5g only and I’m now unable to
reinstall my cameras. I can’t figure out how to switch the router to
2.4ghz to reinstall the cameras. So now I ...
