Well my ticket with Google for the port forwarding has now been open for
11 days. The last response I had was 7 days ago. Thanks for reaching out
to the Google Nest Customer Care Team. Based on the review of the Level
II senior tech specialist, kindl...
Ok, so on to support person number 2. After multiple holds and 30
minutes on the phone, he decided that it's a problem with my ISP. This,
of course, makes no sense because this is a matter of my router seeing a
machine inside my network, so I've aske...
Well, I tried to call support for this, and 7 minutes into the call the
tech asked, "so your problem is slow internet connection?" No. No, it
isn't. Given that I have answered at least three of the questions withm
"everything is working fine except f...
Well, I wish I had found this BEFORE I switched to the Nest Wifi Pro,
because I'm having the same problem. It's disappointing to see that
Google clearly doesn't care about fixing it, given that we're now going
on 15 months of posting, and at this poi...
