Google Nest Community

Satbeginner · 04-15-2023

Hello all,here a follow up on our Nest E (EU model) who does not want to connect to the App.As determined in previous messages ( https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-E-with-Heatlink-EU-version-in-Spain-cannot-add-to-Nest-App-T...

Satbeginner · 03-17-2023

Hello all,We bought a house that already had a Nest E with Heatlink Thermostat in Spain.It has been switched off for a longer time, but after being on power for several hours it now seems to respond.However:I installed the Nest app on my android phon...

Satbeginner · 04-13-2023

Hi All, Si ce it looks like the thermostat died without obvious reasons, me, being a retired electronic engineer, will open the thermostat and investigate what went wrong with it.I will open a new thread showing my findings. Thanks for the help so fa...

Satbeginner · 04-04-2023

Hello, thanks for your reply, I needed some time myself too to reply again.I wasn't suggesting that there might be a bug preventing the connection, I was thinking of the software in the thermostat maybe got corrupted, and therefore was not switching ...

Satbeginner · 03-30-2023

Hello Oana,this is what I did:Used my Wife's phone to setup a Portable HotSpot;Switched Off the Data on my phone;Connected my phone's WiFi to the HotSpot;Run the Nest app on my phone;Scanned the code on the back of the Base;It was recognized as a Nes...

Satbeginner · 03-30-2023

Hello,I tried to put my previous idea to the test by doing the following:I used my old phone (Android 6) and side-loaded the Nest App version 5.59.0.5 on it.Long story short: same TD023 error.Maybe there is a problem with the software on the thermost...

Satbeginner · 03-30-2023

Hello all,I am still looking to see if I did something wrong, and Google is my/our best friend I found a message where an European customer noticed that the House Logo was changed to the Colooured Google Logo after an update of his thermostat.Could ...

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Follow Up on Nest E with Heatlink (EU version in Spain) cannot add to Nest App (TD023)

Nest E with Heatlink (EU version in Spain) cannot add to Nest App (TD023)

Re: Nest E with Heatlink (EU version in Spain) cannot add to Nest App (TD023)

Re: Nest E with Heatlink (EU version in Spain) cannot add to Nest App (TD023)

Re: Nest E with Heatlink (EU version in Spain) cannot add to Nest App (TD023)

Re: Nest E with Heatlink (EU version in Spain) cannot add to Nest App (TD023)

Re: Nest E with Heatlink (EU version in Spain) cannot add to Nest App (TD023)