Google Nest Community

Heat 2 kicks on 3 degrees higher, try that

Yes, its just a 1 inch piece that goes nowhere, but without it you get a error code

I purchased a new base had the same problem with it, out $50.00

I was able to get mine to run by putting a short piece of wire in W1.Moving the White wire from W1 to W2.Now the heater works as Heat2