I got this email below - so not very helpful at all. This is Alfie, one
of the Senior Specialists from the Google Home Support Team. My
apologies, I was not able to get back to you right away. Please be
informed that this is a known issue already and...
Did your camera work before?Yes worked for about 6 monthsWhen did the
issue start?A month ago, we have been trying to trouble shoot and fix
it.What LED lights appear on the Nest Hub Max? No LED light at all but
camera recognised you face when you wan...
Camera is always offline even when next to the WiFi router. Have factory
reset multiple times, deleted from home app, deleted home app, reset
phone. All the trouble shooting I could find online and still won't
work.
