Google Nest Community

Zoe - Thank you for following up. It appears that the setup process has now been completely overhauled and worked for me. thanks

Google... cmon guys. This has been an issue since Sunday and we haven't gotten a "hey yall we are working on this" message. We paid a lot of money for these devices.

I am having the same issue. I added the first Nest Protect and now my second goes through the entire process and then says "Failed to add Nest Protect to account". I have reset the Nest Protect and tried the setup process numerous times. Same result ...