Update--they refunded my full double billed amount (and manually
cancelled my legacy nest aware account). Haven't heard from them but saw
on my credit card a refund. I still hope that they do this en masse for
all impacted users, but for those stumbl...
Update--they refunded my full double billed amount. Haven't heard from
them but saw on my credit card a refund. I still hope that they do this
en masse for all impacted users, but for those stumbling on this post I
want to at least provide you some h...
No update from customer service yet, but some progress--it appears they
manually cancelled my legacy nest subscription, so hopefully that will
stop the auto renewals. For me personally, all I need now is a refund
and I'm set. I'll reach out in a day ...
I am interested, posted on your other post as well. I'm not familiar
with the class action process or the time commitment involved. I am only
interested at this point at 1. Getting my duplicate nest aware cancelled
and my $400 refunded.2. Finding the...
My cancel button is broken too. However, I have evidence in
corresponding via chat to their customer service that had I been able to
cancel it now and if it went through, they would refund me the full
amount due (which is around $400 since March 2022...
