Google Nest Community

terrygrant5k · 04-12-2023

Hello,I installed my new nest cam 2.0 and it was working great. I unplugged and relocated it to where it will be in the house and it stopped working. I tried everything I could think of so my last hope was to remove the device and try reinstalling it...

terrygrant5k · 05-09-2023

I send my serial number in at the last request but haven’t heard anything back and the camera still doesn’t work. What I really need I think is a return for a new camera sent out. It’s already a hassle to replace a camera that was working but the bac...

terrygrant5k · 05-02-2023

HiI completed the form but haven’t heard anything back on how to fix my issue. I still haven’t gotten the camera to work. Terry

terrygrant5k · 04-23-2023

Thank you again everyone for the help. I still cannot get the camera to factory reset so I did recently complete the form for some additional support. I appreciate everyone's ideas, I just couldn't get it work.Terry

terrygrant5k · 04-19-2023

Thanks for checking in and everyone thank you for your ideas. I have not been able to reset the camera regardless of how long I hold a tool in the reset hole. I don’t know what else today other than return the camera at this point.

terrygrant5k · 04-14-2023

I have tried to reset the camera but it will not reset. Is it possible my reset button is broken? I have a tool to reset electronics and when I push it in the hole the light never changes from green and pushing the tool in I don’t hear like a click o...

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removed camera to reinstall and now won't recognize

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Re: removed camera to reinstall and now won't recognize

Re: removed camera to reinstall and now won't recognize