Same situation here! We have been going without the convenience of these
smart speakers for two weeks now (sending and getting reminders, alarms,
music and radio) and it does not cost a whole lot to replace them but it
is a matter of principle Google...
If they are allowed to do this without providing customers with a
resolution, what is to prevent them in the future to send "destruction
updates" to kill devices they no longer want to support, and to force us
to buy replacements?
Contacted support chat and they confirmed the problem was indeed caused
by faulty firmware roll-out:Yes.I would like to inform you that there is
an update and this is an ongoing issue as well with most of our
customers. The dedicated team is working ...
Same here and none of the suggested reset methods helped.Searching
online, there were many people affected four years ago with a similar
issue and got their devices bricked, when Google rolled out a bad
update. Google kindly sent them replacements at...