I would definitely try. The reality is it's not a one off issue and it
should designed to be fit for purpose. We all have to pay to subscribe
so it's in their interest to replace it?
Yes, however it seems they may have change how they deal with this after
reading all of the replies. I contacted them through the nest app, go to
"account" and then "manage account" that will take you to your google
account, scroll to the bottom and ...
Mine cracked at the lens too, they replaced it, this is strange, my
replacement has done the same though. I do however have 5 cameras of
theirs and subscribe to nest aware.