Hi Juni,Thanks for your reply, I just don’t understand why is it
relevant for my question/ claim. I’d like to know why Google expects me
to buy new equipment when my dropcam is 3 yrs old, and feels comfortable
profiting twice instead of replacing my ...
Hi Emerson, thanks for the reply. I did teach the support team. I
explained to the representative that I bought 2 dropcam cameras 2.5 yrs
ago (needed to replace the ones I had), and it doesn’t make sense to
expect me to buy new ones this year (they o...
I'm a dropcam customer for ~10 yrs now, I have 2 indoor cameras. I'm
qualified for 1 replacement camera. when calling support to ask why do I
need to buy a new camera at full price, when I have 2 cameras that work
well and were bought at full price a...