Google Nest Community

Deb8 · 04-26-2023

Last night my Nest Hello doorbell camera was working just fine. About 11 last night, I heard a noise so I opened my app and boom! No Nest camera. I came to my laptop and again: no camera. This morning we re-installed the camera and doorbell and now m...

Deb8 · 04-30-2023

Thank you for the help! I never did get a phone call back, but did do a "chat" with support who was patient and walked me through it.

Deb8 · 04-30-2023

I just submitted for the second time, a phone call. I'm still waiting for them to call me back from when I tried last week. Let's see if they actually call me back today. It's been 3 minutes......

Deb8 · 04-27-2023

I had a blonde moment......... there is no recover home............ I'm just going to try the one minute call back AGAIN tomorrow as I'm off to work now and won't have the energy to deal with it tonight.

Deb8 · 04-27-2023

The problem is........... I don't recall what I named it a year ago. I only have the one name under the home structure. Will the Recover Home option work? I'm scared to touch that one.

Deb8 · 04-27-2023

I did try the Contact Us. Gave my phone number for a call back at 11 am yesterday morning. It's 9:30 am right now. I"m still waiting for the call back.

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