Google Nest Community

flygirl · 05-22-2023

Actually got a live person to help me switch from Next Aware to Google Nest Aware 4 weeks ago. Since then I do not know when anyone is at my door or ringing the doorbell when I am not there. Checked all connections and notification settings and every...

flygirl · 08-12-2023

Emerson:Thanks for the offer finally to talk to a real individual. Since my first complaint, I have received a new modem and router, consequently a new SSID, so I was able to reset my doorbell and put it back on the Nest account where I actually rece...

flygirl · 08-09-2023

Emerson: No thanks to any help from Google, I was able to reset my Gen 1 Nest doorbell by getting a new router and password from my internet provider. I had to reset my Google mini also but that did delete the doorbell from my Google account and put ...

flygirl · 07-27-2023

I still do not receive notifications for doorbell and CANNOT remove from my Google account and it us not on my Nest account.

flygirl · 07-26-2023

We are on our way to the home where the doorbell is. Please keep open for 24 hours for me to get there and see if anything works better than last time. I know I can only view live thru Google app currently and do not get doorbell ring notifications a...

flygirl · 07-16-2023

This was returned when I tried to respond to Lance:Thank you for your response. I purchased this doorbell from Costco because I was so happy with my Nest Thermostats.Installed Hello doorbell 8/24/2020. Code is 7JANAM. S/N 19AA02AE221906KK, Item: NC51...

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