Google Nest Community

Jason64 · 05-05-2023

I have a 2nd gen nest hub that regularly drops wifi connectivity when streaming music, this happens with both Spotify and Deezer. Things I've tried that didn't work.Different streaming apps - as mentioned above it happens with both Spotify or DeezerF...

Jason64 · 06-07-2023

Hello,Here's the entire email I received from the specialist along with the Case ID.Thanks for reaching out to the Google Nest Customer Care Team.This is Alfie, one of the Senior Specialists from the Google Home Support Team. My apologies, I was not ...

Jason64 · 06-05-2023

As this hasn't been resolved and the specialist didn't do anything other then say I sign up for the preview program this shouldn't be closed.

Jason64 · 05-30-2023

Yes I have filled out the form. Jason

Jason64 · 05-18-2023

Hello,If you're referring to setting up a hot spot and testing yes I did see that. I see that suggested on posts having the same problem as I do and am unclear as to why it's suggested when this seems to be a common device wifi problem.Also not every...

Jason64 · 05-11-2023

Hello,The issue existed since I purchased the unit in December, it's just at the point now where it's happening multiple times a day, Sunday for example it was 4 times I had to reboot the unit. There were no changes in the house or to the network sin...

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2nd Gen nest hub dropping wifi when streaming music

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