The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
It just doesn't work and they have no intention of fixing it. Just do
what I did and return all your google hardware. It's not worth the
hassle. You won't have to spend all your time searing forums to
troubleshoot issues.