Hi,Thank you for finally getting back to us. Yes, the issue is still
occurring regularly and help is still needed. Piggybacking on a
neighbor's wifi is not an option, both because it's logistically
impossible and because the routines affected control...
It's now been over a month of this. Support still has not responded
here. Emails with support have told me to just wait for the app to be
updated. The app has been updated for days, and the issue is still
occurring.