After 2 to 3 months of not being able to use it as a photo display, it
does indeed seem to be working now.Will we ever get an explanation from
Google? An apology? Some sort of reimbursement?
Google has not been responsive to the freezing issue on their Home Hub
devices. For those of us who use these devices primarily as photo
displays, this has made our devices useless. Furthermore, many at Google
support seem to not even be aware of thi...
Let's try to get their attention again. For all of those who have posted
in this site, please copy and post the message below. Please make sure
to post a new message and not just a reply to this one. Thank
you."Google has not been responsive to the f...
Hi @KiiFromGoogle ,It's been 2 weeks since you last provided an update.
In the meantime, users continue to get advice bad from Google Support
about replacing equipment, moving devices closer to routers, factory
resets, etc. Some Google Support Staff ...
Another option we could consider is going into stores that sell these
devices and posting notices near them that warn potential customers of
this issue. Apparently there's nothing that Google is going to do to
help us, but at least we could help warn...
