Google Nest Community

mikesixtysix · 05-21-2023

Hi,I purchased 9 new Nest Protect Gen 2s from Google, and cannot install them. I'm adding the device through the Nest app on my IOS device, and it fails on the step: Finishing up, Adding to your Nest Account. The error given is P009(0.80). I have Ver...

mikesixtysix · 06-05-2023

yeah i think so too. in my case i used to have some nest devices including protects in the past, so i think maybe that was causing the issue. but there are probably a number of possible scenarios for this issue.

mikesixtysix · 06-05-2023

I did that too. It was one of the requirements in the doc that nest support sent me early on.

mikesixtysix · 06-05-2023

ipv6 was already enabled on my network so that wasn't the fix for me

mikesixtysix · 05-25-2023

ah, good to know, thanks. i have some other devices like tv's that are still in the old google home.

mikesixtysix · 05-25-2023

well, the thermostat and nest hello show up in the google home app as before, but i don't see the protects. afaik the nest protects don't appear in the google home app, that's just what i've read

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