Google Nest Community

Scottw1975 · 05-22-2023

I have been experiencing multiple issues with my nest learning Thermostat1. Will randomly go into ECO mode when I am home. 2. Will not switch to away when I am miles away from home3. Will not learn at all i have cleared reset the temps and it refuses...

Scottw1975 · 06-27-2023

Do you know when a resolution will come regarding my defective Google Nest Thermostat. I have not hear from anyone in over a week.

Scottw1975 · 06-23-2023

This is day 7 of no replies to my issue. The worst customer service experience ever.

Scottw1975 · 06-20-2023

The 12-24hr troubleshooting ended 4 days ago. No response from anyone regarding a resolution. When Im home i have to manually switch thermostat from away to Home at least 5 times a day. When I leave I have to manually switch the thermostat to away.

Scottw1975 · 06-19-2023

Still having to switch my thermostat to away and Home no changes since we turned off the phone location services

Scottw1975 · 06-15-2023

3 weeks of Time wasted on this issue. Broken Promises of Callbacks. Hoop after hoop I have to jump through To get 1 warranty issue resolved. No resolution in sight. New product purchase for a reconditioned replacement. Google Customer service on a sc...

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