I got this email today. Again, I answered all the questions in a reply
to the post that Frances person posted Monday (date would probably be
11/15/2021). Then support emailed me and asked some more questions which
I answered. They then sent me a ret...
There is a post in here where that Frances person asked some questions.
I responded that and answered the questions showed a pic of my Hub. Then
support emailed me I answered some of their questions. They sent me a
shipping label to return my Hub the...
Could you please provide us with a list of troubleshooting steps you
have already attempted other than rebooting and doing a factory device
reset?I have done all the rebooting / factory reset steps. I have tried
to unplug the Hub and wait 10 seconds ...
My nest hub is stuck on the recovery mode screen. I have done the
factory reset about 10 time and it just keeps going back to the recovery
mode screen.