Google Nest Community

RandyP · 06-15-2023

Hello,I have 4 learning thermostats and one of them recently had the common wifi error. Nest sent a replacement that would only ever say "powering down" or remove the thermostat from base and re-attach. This was constant. Nest then sent ANOTHER refur...

RandyP · 07-10-2023

Hi Zoe/Mark. I finally have this issue sorted out. The bases, although look identical and have the same part number, are different. The version information on the base as reported by the nest is different and clearly not interchangeable. I would stro...

RandyP · 06-29-2023

Thanks Mark. I sent the defective one back and they have received it. I sent an email to Chris per his request but still have not been contacted back for them to ship the replacement. I will call in again today. When I receive everything I will for s...

RandyP · 06-20-2023

Thanks Mark but I have already sent the latest one back to Google for yet another replacement. The refurbished units I have received never get far enough along to read the power. They simply keep saying to remove and reattach. I have in total 3 nests...

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Learning nest replacement keeps saying to remove from base and reattach

Re: Learning nest replacement keeps saying to remove from base and reattach

Re: Learning nest replacement keeps saying to remove from base and reattach

Re: Learning nest replacement keeps saying to remove from base and reattach