Google Nest Community

JT7 · 07-12-2023

Hi -I had a support issue. I filled out a form. I was told that someone would contact me, but I never did hear from anyone on the support team.Can I get some help?

JT7 · 06-19-2023

Up until a few days ago my formerly reliable, solid, and fast Nest Wifi Pro mesh network suddenly became very glitchy. After some investigation I identified the problem as my Nest WiFi Pro mesh upload not working. I can get, most of the time, a decen...

JT7 · 08-10-2023

Hi LovelyM - All set now. From my perspective this issue can be closed as: resolved. Thank you for checking in.

JT7 · 07-31-2023

Hi Lovely M -Neil and I have been working on this issue. That is correct. I've sent the faulty units to Google as instructed and am now waiting for them to be processed.Thanks for the inquiry.J.T.

JT7 · 07-18-2023

Hi Lovely M -I think at this point we are far, far beyond any reasonable expectation of help, support, or fixing this issue. I believe I have been more than patient awaiting Google to step up here. And as noted, it is beyond unreasonable to expect an...

JT7 · 07-13-2023

Thank you LovelyM. Appreciate the update. Fully understand that the support team has many users to help and issues to address.As a practical matter, certainly Google can't expect users to wait 3+ weeks after raising an issue about inoperative Mesh Po...

JT7 · 07-05-2023

Hi - I will be on the lookout for the email. Thank you.

Google Nest Community

User Statistics

User Activity

Hoping for follow up

Nest WiFi Pro - No Upload

Re: Hoping for follow up

Re: Hoping for follow up

Re: Hoping for follow up

Re: Hoping for follow up

Re: Nest WiFi Pro - No Upload