Unfortunately, I don't think this solution works for some of us. In my
case, if I try to set up with the remote, while it connects to the
router it cannot connect to the internet although every other device I
have (computers, phones and the like) can...
Thanks for the quick reply. Unfortunately that won't help me as I can't
use the app and when I try to do it manually it can't see the internet
even though everything else going through the router can see it. I am
convinced it's because the device can...
What were the updates you received from support? I would be delighted to
get my chromecast working in any capacity. Right now I can't get it
working with the app and I also cannot set it up manually. So the device
is dead in the water. I have two oth...
Nothing has changed for me. I still get the "cannot authenticate" when
trying to set up with the app and if I try to connect manually, it says
"cannot find" my network, even though the network is up and every other
device and computer can see it. I a...
Just to underscore what Brett has said, setting up with the remote
and/or following the troubleshooting steps on the link may fix some
problems for some people, but my experience with the "couldn't
authenticate" problem is that it fails regardless of...
