Google Nest Community

bpardee · 06-27-2023

I have a "home" in my nest app that I can not remove. It is only in my nest app and not in my google home app. I have 3 homes in my nest app and 2 homes in my google app. Whenever I remove the unwanted home from the nest app, nothing happens.How do I...

bpardee · 07-17-2023

Here is the case id:Case ID [5-2592000034672]

bpardee · 07-05-2023

I sent off the form. I previously opened a case with the Google Nest Customer Care Team, but they keep sending me off to different departments (now at engineering) saying they will look into it, so I decided to post to this forum to see if the commun...

bpardee · 07-04-2023

Yes, both emails are the same. Both apps show the two good homes/structures with my devices. The nest app shows an extra menu item with the unwanted home, which I renamed to "Delete Me". It has no devices attached. It does not show up in the google h...

bpardee · 07-02-2023

I tried to remove it from the Google Home App but the unwanted structure does not exist in the Google Home App. It is only in the Nest App. It seems that the Nest App structures and the Google Home App structures are out of sync.Is there a way to get...

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I have a "home" in my nest app that I can not remove. It only shows in my nest app

Re: I have a "home" in my nest app that I can not remove. It only shows in my nest app

Re: I have a "home" in my nest app that I can not remove. It only shows in my nest app

Re: I have a "home" in my nest app that I can not remove. It only shows in my nest app

Re: I have a "home" in my nest app that I can not remove. It only shows in my nest app