Its a dead connect. I got a new one and it all works fine now. I don't
know if its a software bug or an electrical spike etc fried some of the
hardware.If Google reaches out to ask for a ticket, they might help you
out
So in my case I could see that it was a connect device issue in that it
plugged in but I could see in technical section it had no line power
(even though plug was live and verify working) Got a new connect and
works perfectly like before
No something I can type without seeing the lock mechanism. what you
described is the opposite action is occurring if I understood correct.
So putting in the code should rotate mechanism to pull back dead bolt.
The Yale logo rotates to lock. So you ne...
Lanceyes I had done all the factory resets. Did it just same way 6
months ago when it worked. You can see I’m technically knowledgeable
enough to get into the setting of the connect to see status of Line
Power is off. But there was power. I don’t thi...
