Google Nest Community

Hello Jenelyn_O,Thanks for your reply. My issue has now been resolved. I started a help "chat" and my faulty heat link has now been replaced.

I'm having the exact same problem. My heat link is 2.5 years old and now it's dead. I hope Google acknowledge this is a design fault and replace our heat links despite being a tiny bit over 2 years old! Getting support for this has been painful. I've...