The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
Hi Dan,The Google responses are basic and look like stalling tactics to
finding an answer.If the "smart" speaker / Google Nest isn't responding
correctly, and a lot of users are complaining, then the answer isn't in
the serial number/software model (...