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Arnar · 01-26-2025

I have about 7 nest protect gen2s in our home. I can run the safety check from the protect devices via the button on it. However from the app I can not start the safety checks.The message I get in the app is: "The Safety Check wasn't able to start." ...

Arnar · 02-16-2025

Quick notices:1. reinstalled (and that checks all the permissions and all are granted).2. this is android not ios.3. done by reinstall.4. also by reinstall.5. power cycled everything (network, nests, phones)6. reinstalled the app Still cannot add dev...

Arnar · 02-16-2025

Minor update...I've factory reset all the nest protect devices.I can always add one back to the home... adding a second one always fails.I always factory reset everything before a new attempt. I've also tried adding this to a new home in the app.Curr...

Arnar · 01-27-2025

Hello. Thanks for you responses. The app version is 5.80.0.8 (Dec 5, 2024 update date). The protect devices are all wired, the light on them is the solid power led indicator that says it has wired power.I've swapped out the batteries as needed. The s...

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Cannot run safety check for nest protects (gen2) in app

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