Yep. They'll give you a laundry list that l looks like the list below:
Please follow the helpful steps below that will help us to fix your
issue. Step 1: Perform a 2-minute power cycleDisconnect the power from
the modem.Disconnect the Ethernet cable ...
Hi LovelyM, Still awaiting your response. As mentioned, I have the
latest firmware, but am still experiencing the issue of the access point
going off line. Unplugging the device and re-plugging it back on seems
to correct the issue, but only temporar...
Hi LovelyM, Resetting or restarting the network doesn't always resolve
the problem. However, typically if I unplug the device and then plug it
back in, the access point will come back on line.
Hi LovelyM, My firmware is current, but today my Access Point went off
line. I reset the network and it went back on line. That's typical of
what I've had to do.
Thank you. Disappointed to hear that, I was actually thinking about
buying the Deco mesh router. For what it's worth, last few days the
access point has been working.
