Google Nest Community

GaryK1474 · 08-10-2023

Hello, I have just installed a new Nest Hello doorbell. I have upgraded my transformer to 16v 30. Everything is connected as instructed by the Nest app install directions. The doorbell and camera work fine. The existing electronic chime does not chim...

GaryK1474 · 08-24-2023

Emerson,After communicating with them, they did ship a new puck. It is now installed and works perfectly.

GaryK1474 · 08-18-2023

Hi EmersonB,Here is a bit of their response from 'Josef.'"This is Josef from the Google Nest Senior Support Team. I've received an update from our dedicated team. As you are having issues since installation. If the chime never worked, ensure that the...

GaryK1474 · 08-11-2023

I have contacted support, gone through the available steps, (same as on the web help). They have now passed me on to the next team and will contact me in a few days. Thank you very much for your suggestions.

GaryK1474 · 08-10-2023

It appears I was mistaken. I have a wired 2nd gen. I should have verified before posting, sorry.

GaryK1474 · 08-10-2023

Yep. set at 10 seconds currently. No sound at all. The outside chime works just fine, but can't hear it in the back.

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Existing electronic chime not working with new Nest doorbell

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Re: Existing electronic chime not working with new Nest doorbell

Re: Existing electronic chime not working with new Nest doorbell

Re: Existing electronic chime not working with new Nest doorbell