Oh no! Same situation for me, but I didn't contact the vendor but went
to Google Nest direct. It seems they are going to supply the replacement
and installation free, but will only know that when we have sent dead
unit and installer invoice back to t...
Google told me they would reimburse a £30 temporary switch installed up
to a cost of £100 allowing the system to be switched on. However
engineer suggested the replacement heat link arrives fast enough that he
suggested not to bother. It is a cold wa...
I have the same problem. The Nest Thermostat complained of not
connecting to Heat Link, H71 error. Our gen 3 Nest heat link appears to
be dead - no lights on it at all despite power to the unit being intact
and no tripped circuit breakers. Switching ...