Google Nest Community

I have solved the problem.I have replaced the screen and the Nest is now working. The original screen failed and that was the problem.

I think the screen driver has failed or what ever in the hub produces the video. Sound is OK, but the Hub is no longer recognized by the Home app after a reset, so with out a visual display (1st generation type) this cannot happen.

Sorry, but the Hub died, screen is black, so no point in sending an image. Was working fine then dead.

No, reset did not change the condition of the hub, the screen has a white line down the R/H side and a greenish hue in the center, so it looks like the display has died.

Yep mine has also gone green, tried resetting, but no still has the garbled green screen.