The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
Like others, I have now finally received the discount code and ordered a
free replacement Nest Cam. This should NOT be so hard. But for those in
the same boat, you can get the correct outcome here - persistence pays
off. Hang in there.
I am in the same boat and attempting to work through this ridiculous
situation. Google is trying to say if the Dropcam (which I've had for a
few YEARS, just like everyone else) wasn't plugged in on an arbitrary
date last March, I'm not eligible. Abso...