Google Nest Community

JoeKing · 09-14-2023

Purchased a Nest thermostat 6 months ago and it started dropping wifi connectivity and after going through all the troubleshooting steps I decided to contact customer service. Well after them also going through troubleshooting steps they decided to s...

JoeKing · 09-18-2023

I did send the replacement back, it was shown to be delivered by Fedex on 9/13/23 at 10:16 AM

JoeKing · 09-18-2023

I need a replacement unit to be sent, I do not think one is on its way.

JoeKing · 09-17-2023

Everything is where it should be which was checked when I spoke to customer service which is why they sent me a replacement that was defective. I am still waiting for another replacement that isn't defective.

JoeKing · 09-16-2023

The issue was with my original thermostat dropping wifi and it had nothing to do with battery level as that was checked as part of the troubleshooting. The issue then was when I was sent a replacement it not only had a low battery message once that w...

JoeKing · 09-15-2023

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