Google Nest Community

Grant19 · 09-15-2023

Hi All,Our Chromecast with Google TV (4K) has a rather odd issue, and given that this is our second device with this issue (we exchanged the last one) I'm now convinced the issue lies somewhere else but I'm now out of options so get your thinking cap...

Grant19 · 12-03-2023

Ah that's very interesting! I've only had my 4K one for a couple on months and it's always had this issue so it's must be related to software issues then! Ignore my earlier comment on hardware because if yours was working fine for over 2 years then i...

Grant19 · 12-03-2023

They are still investigating the issue. They have asked me to check the build number and provide the device serial number. I suspect that there is a faulty batch of these devices worldwide and because the 4K devices aren't as popular we are only just...

Grant19 · 11-07-2023

Form has been completed.

Grant19 · 11-05-2023

Hi Kimy,On closer inspection it would appear that the device has been updated as it is now running STTK:230808.004.10714782 but the issue still remains. I have also tried a factory reset. The device is not waking after a prolonged period of standby a...

Grant19 · 11-01-2023

Hi Kimy, still nothing. Can you advise on when the update is due to roll out?

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