It won't turn on when charging. It won't turn on when mounted, and when
I restart it, it wakes up for about 10 seconds. I can't factory reset it
because it's appearing offline in the app. Bell, please
It was brand new when we installed it. And it worked great. It was
battery-operated so a power outage wouldn't have affected it other than
the wifi. It's installed on my front door and we haven't seen any severe
heat or colds since I've had it. I sti...