Google Nest Community

I sent the feedback report the day I was having the issue 

I sent a feed back report but never heard back I knew you had to hold the button down on the camera to reset it for a long time but in my case I had to hold the button down way after it turned back on (continuancly) and also I believe it’s very impor...

Yes I believe I had to make sure I held the reset button the whole time it shut down and turned back on

Help ?