Google Nest Community

DKD · 10-11-2023

I received a Nest Thermostat from our energy company. It does not connect to wifi. Everything I have read in the posts suggests the thermostat needs to be replaced. However, since it was "given" to us by our energy company (SRP) Google doesn't want a...

DKD · 10-24-2023

Edmond:I have tried everything suggested in the Google Nest help site, in YouTube videos and what I communicated with Lance a couple of weeks ago. The Nest thermostat will not even look for the WiFi. There is something wrong with the Nest - not my Wi...

DKD · 10-16-2023

It is interesting that "Lance" and I communicated back and forth pretty quickly in the beginning. Since my post on Thursday answering all of the questions presented by Lance, it has been total silence. I am assuming at this point Google has no intent...

DKD · 10-12-2023

Sorry to hear you have issues as well. I'm sure glad we were able to put the old one back in. Go through everything Lance had me do so you can answer questions if you get a response.

DKD · 10-12-2023

Lance:I am going to tell you what was done when we had it installed. It was disconnected and the old thermostat put back. Since the Nest would not connect to the internet I could not program it and di not want to manually monitor. Since it is not att...

DKD · 10-11-2023

Moderator edit: For the safety of our community members, this post was edited to remove personally identifiable information. I am located in Mesa, AZ. On the box: M: G4CVZ. It is a Google Nest Theramstat. SN ############# I do not have a case ID as I...

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