Google Nest Community

ptcourt · 10-23-2023

For a few months now, my Chromecast with Google TV 4k remote will not turn on the Chromecast device. I have to unplug and replug in the device to get it to turn on. The remote turns on the TV fine, and once the device is on, all functions work fine. ...

ptcourt · 11-14-2023

Thank you for the response. I went to the form and filled it out and when I tried to submit it, I got an error that said "Refresh this page and try again. Sorry, there was a problem with the form." This happened twice. I cannot submit the form (which...

ptcourt · 11-02-2023

I'm sorry to report I'm still seeing the same behavoir with the device not turning on. My system says it is up to date. The current OS Build is STTK.230808.004.10714782.

ptcourt · 10-26-2023

Thank you very much for your response. In my past experience companies often won't even admit there's a problem which leaves the users wondering if they were crazy or not.I haven't received the update yet, but I'll keep checking back and let you know...

ptcourt · 10-25-2023

To add to this, I have two Chromecasts and I switched them out totally (remote and dongle), and I still have the same problem. Would appreciate any assitance.

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Chromecast remote will not turn on Chromecast. All other functions work.

Re: Chromecast remote will not turn on Chromecast. All other functions work.

Re: Chromecast remote will not turn on Chromecast. All other functions work.

Re: Chromecast remote will not turn on Chromecast. All other functions work.

Re: Chromecast remote will not turn on Chromecast. All other functions work.