Just an update, I chat with Google Nest support on Sunday nov 5, they
send me all the paper needed for a replacement. I received the new
thermostat on Tuesday Nov 7, intalled the new thermostat and bingo
everything is up and running for good. I suspe...
Hi RebeccaThe only way to get support is to go on line with google
support and use the chat box to communicate with them. Yesterday I was
able to get the support I needed which was to replace the existing
thermostat because of W5 error. They will hel...
