Google Nest Community

Roblackpool · 11-02-2023

Hi guys, I started out with 1x Chromecast HD on our Living Room TV (Samsung). Liked it, moved it to our Study TV (Samsung), bought another HD device for our Bedroom TV (Sony), and bought a 4K Chromecast to replace the HD on our Living Room TV. In add...

Roblackpool · 12-13-2023

How have Google not sorted this yet... unbelievable!!

Roblackpool · 12-02-2023

They appear to just be ignoring the issue now, I'm afraid. Best approach is to demand a replacement device. It's almost certainly a hardware issue.

Roblackpool · 11-28-2023

Appreciate you don't work for Google. However, as a customer and the originator of this thread, I have to say that following this thread is showing Google customer services in an appalling light.It's a hardware problem, this customer needs a *TESTED*...

Roblackpool · 11-12-2023

Just to confirm, I have concluded its an issue with the device itself. And I fixed it with a new one, but I also tried setting up via a hotspot connection rather than ethernet or wifi. That's all I changed, so I'm convinced it's an issue with the pro...

Roblackpool · 11-12-2023

I finally managed to find a solution to this. It took a further 2x replacement 4k Chromecasts with Google TV. All 3 were bought within a month of one another (Oct-23) and, therefore, you could conclude its a batch issue. Unfortunately, of the two fau...

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