Their team is useless. I spent 2 hours on with them last night and all
they said oh it seems like a problem with the nest app. Click. Totally
pointless.
Please do help. I spent 2 hours on the phone yesterday with someone at
the help line that did absolutely nothing to help. The problem is not on
the google app, it’s on the Nest app. Once you go back to play old
footage, the whole app crashes.